Frequently Asked Questions

Kindly check the frequently asked questions below (FAQs) below if you are not very familiar with the functioning of this website.

If your query is of urgent nature and is different from the set of questions then do write to us at or call on CUSTOMER CARE number between 10:00 am & 6:00 pm on all days including Sunday to get our immediate help.

Important Questions

Question 1: How do I register?
Answer: You can register by clicking on the "SIGN UP" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, Please read terms & conditions carefully during SIGN UP.

Question 2: Are there any charges for registration?
Answer: No. Registration on is absolutely free.

Question 3: Do I have to necessarily register to shop on
Answer: You can surf and buy products with or without registration. But Vansh Sports Pvt. Ltd. policies and Terms & Conditions will be applicable for both registered and Guest users. Same need to agree while checkout and payment.

Question 4: Can I have multiple registrations?
Answer: Each email address and contact phone number can only be associated with one account.

Question 5: Do you have offline stores?
Answer: No we are a purely internet based company and do not have any brick and mortar stores.

Question 6: How will the delivery be done?
Answer: We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

Question 7: How much are the delivery charges?
Answer: Delivery is free for orders above Rs. 1000. For any orders below that we charge Rs.50 as a delivery fee.

Question 8: Do you do same day delivery?
Answer: We will deliver as per time slot selected by you during checkout. Any change in timeline will be confimed you by sms or Call.

Question 9: What is the meaning of cash on delivery?
Answer: Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep in cash only.No cheques are accepeted by VANSH SPORTS PVT LTD.

Question 10: How & where I can give my feedback?
Answer: We always welcome feedback, both positive and negative from all our customers. Please feel free to write to us at, or call on our Customer Care number +91-9803751100, +91-9803750011, +91-181-4608800.