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We endeavour to provide the best quality products every single time you order with us.
We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality, freshness or physical condition of the product. We will take the returned product back with us and if already paid the corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. Alternatively, at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.
Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the products, purchased from us under your order as per below, provided the products packs are sealed/unopened and unused and in original condition.
The amount shall be refunded to you via credit to your store credit account which can be used for subsequent purchases.
We do not make any cash refunds.
In case of prepaid orders, if any part of it remains short delivered due to some reason, corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking .
The amount will be refunded to you between 3-15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you. Alternatively,at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.
if any customer will be paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days. And no interest will be given on the transaction done multiple times.
Return and Exchange Policy:
All products listed on our Website can be exchanged or returned subject to the following conditions:
Product Condition: A product cannot be exchanged or returned unless it is a defective, broken, faulty, leaking or not of satisfactory quality. In case of return/exchange you must return the product to us in the same original condition as is supplied by us.
Products, under the following instances, cannot be accepted by us as/under Return:
i.damages due to mishandling of product;
ii.products with tampered or missing labels;
iii.Products without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered.
iv.Product Accessories / Freebies / Bundles & Combos: All the product accessories available with the product and / or all the freebies associated with the product and / or other products associated as "bundles" or "combos" with the product should also be returned so as to enable us to initiate the exchange or return process.
v.Validity Period for Return/Exchange: Subject to Return/exchange Policy, a purchased product can be exchanged or returned within one (1) to 3 (Three) days from the date of delivery/placing an order depending on the nature of the product as mentioned herein above. Cost of return will be borne by the customer as the product was delivered to the customer after inspection by him/her.
At the time of delivery of goods, delivery invoice with the delivery boy will be signed by the customer and the delivery boy as proof of delivery. One copy of original invoice will be retained by the customer for their inspection and verification. It should be done in the presence of delivery boy. Goods received and signed will be taken as inspected and verified. In case of dispute/ shortage of goods in count POD will be treated as a last and a final document.
You can cancel your order fully or partially anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we shall refund any payments already made by you for the order as per the prevailing Refund Policy.
Please contact us at +91-9803751100, +91-9803750011, +91-181-4608800 or email id: email@example.com for cancellation or modification of your Order.
On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. Cancellation of Order can't be done/accepted once the products under your order is released for dispatch/ shipped out from our delivery location.
ALL RETURNS, EXCHANGE AND CANCELLATION OF PRODUCTS ARE SUBJECT TO MANUFACTURER'S WARRANTIES AND THE INOVICE TERMS AND CONDITIONS.